The Consultation Shift is a three-part series about what actually happens in the room when a client hesitates, and the one question that changes what she says next.
Built from 26 years in medical aesthetics and more than 24,600 consultations.
Send me the first episodeFree. Three episodes, about twelve minutes each.
Each one gives you something to use in your clinic the next morning.
Episode one
The sentence you hear most often, and the reason it almost never means what you think it means. No pitch, no theory. One story from my consultation room and what it taught me.
With it: the Pattern Check. Your last five consultations on one page, and the pattern hiding inside them.
Episode two
The question I ask instead of answering the objection, word for word. It takes eight seconds, and what comes back is almost never about the price.
With it: the Clarity Question card. Print it, keep it in the consultation room until you no longer need it.
Episode three
The four shifts a client moves through before she decides, and where your consultations quietly leave the path. This episode is itself a consultation.
With it: seven honest questions to ask yourself before anything else.
The episodes arrive by email, one every few days. Nothing is live, so nothing clashes with your treatment day. Each one stays open on its own page for as long as you need it.
Under every episode there is a box to write to me. I read every message myself and I answer. That part matters more than the videos.
The last episode ends with an invitation. The first two don't.
Leave your first name and email, and the link reaches you the moment it goes live.
That didn't send. Check the email address and try again.
Three episodes and the emails around them. Leave whenever you want.
You'll get the link the moment it opens, from me, at clair@careplain.com. Add that address to your contacts so it doesn't land in promotions.
While you wait, the Consult Closing Checklist is a ten-minute read you can use in your next consultation.
— Clair